Acceptance of Terms and Conditions

With the introduction of a more coherent environment where users can seamlessly navigate national, ISO, and CEN content from a single platform, the T&Cs workflow has been reviewed to ensure that direct references are made not only to ISO and CEN T&Cs but also to any National T&Cs you may have in place. This ensures that all relevant T&Cs are duly accepted by users, depending on their roles in national, ISO, or CEN committees as defined in the Global Directory.

For any user logging in from the ISO, CEN, or ISOlutions portal, the system first verifies their credentials (username and password). In a second phase, the system requests the user to accept the T&Cs related to all the roles registered on their profile in the Global Directory.

New for ISOlutions as of 2024-12-11

For ISOlutions, there will be a specific reference to the NSBs with which the user is working, along with a direct link to the relevant Terms & Conditions when available. If the specific Terms & Conditions are not available, the user will be provided with a link to contact their responsible NSBs.

The English title of the NSBs saved in the Global Directory is the name of the NSBs displayed in this process.

If you are a User Administrator for an ISOlutions subscriber and wish to add your specific URL to the process flow, please contact us at helpdesk@iso.org to provide us with the link.

The user must select all the checkboxes to formally approve the Terms and Conditions that apply to their profile to access the platform.

The user will get either one/two or three T&Cs to approve (first, second and third paragraph in this example, respectively related to ISO, CEN and ISOlutions working area).

Main rules:

  • The acceptance of T&Cs will be valid for two months. At the end of this period, the user will be requested to accept T&Cs once again. 
  • If a new version of the T&Cs is released, the user will be requested to accept T&Cs once again.
  • If the user is granted a role in a new working area, or a complementary ISOlutions member, he/she will be requested to accept T&Cs related to this new working area (ISO, CEN or national) upon next login.

Please note

These checks on T&Cs will also be done on the profile of the users whom choose to login using the federation.

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