ISO helpdesk knowledge base

• Comment Collation Tool (CCT)
• Ballots roles and permissions
• Commenting template guidelines
• Ballot types and stages
• Ballot overview
• Processing voting results and comments
• Cast a vote
• Create CD ballot
• Cast a vote on behalf of someone else
• Correct error on commenting file

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• N-document life cycle
• Reserve N-number and add a file (video)
• Items and icons
• Upload N-document (video)
• Aim of Documents
• N-document list (video)
• Quick access to Committees
• Add a topic and organize discussion in forum (video)
• Documents overview (video)
• Add new file to N-document (video)

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• Login to ISO applications
• Reset password
• Data protection and policy privacy
• Performance indicators and extractions
• Update password and personal information
• ISO IT services overview (video)
• Roles and permissions

• Global Directory release notes
• Re-send activation email or reset a password (video)
• GD quick and advance search (video)
• Rules to manage participation
• GD reports
• GD stakeholders' categories
• Create national organization (video)
• Create national technical committee (video)
• Assign the role of user administrator (video)
• Update national committee details and manage status (video)

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• Self-registration to meeting
• Meeting roles and permissions
• Create meeting
• Register participant to meeting
• Meeting business rules
• My profile and guests
• Meeting timeline and registration period
• Meeting notifications
• Aim of Meetings
• Meeting terms and definitions

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• Join meeting
• Account eligibility
• Schedule online meeting
• Web conferencing support and trainings
• Best practices
• Web conferencing accounts for developing countries
• Start meeting
• Meeting toolbar
• ISO service and data protection policy
• Audio connection issues

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• eForm4 overview
• Update project target date
• Update project timeframe
• Project details
• Post voting decision process
• Submit a file
• Tracking submission
• Search for projects
• Submission Interface overview
• Manual voting decision process

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• Other services