Aim of the ISO Companion

The ISO Companion is an AI conversational assistant designed to support users while developing standards. Thanks to its integration with the Global Directory, it knows the user profile including its roles and can adapt its answers accordingly.

The companion is proficient in ISO's authoritative sources and provides its sources for more transparency and to allow users to read further on a specific subject. By default, it engages with users in English but is also capable of translating previous conversations or engage directly in another language if it detects that the user is asking questions in another language.

User interface overview

The ISO Companion user interface is structured as such:

1. Your question
2. ISO Companion answer
3. Main menu
4. Answer-specific menu
5. Area for typing new questions
6. Submit new question

Using the ISO Companion features

1. Open/close the companion chat window
2. Main menu: access the release notes
3. Main menu: access previous conversations
4. Main menu: start a new conversation
5. Main menu: expand the chat window size
6. Main menu: close the companion chat window
7. Access the citation related to this specific statement
8. Answer-specific menu: close the companion and submit the latest question to the helpdesk knowledge base search engine
9. Answer-specific menu: access all citations made in this answer (only whenever citations are used in the answer)
10. Answer-specific menu: translate this answer
11. Answer-specific menu: copy this answer into your clipboard
12. Answer-specific menu: rate answer and give feedback for improvement