Manage topics to group comments

In this article...

What is topic and when should I use it?

Access topic(s) from the Manage Comments Dashboard

Create new topic(s) and assign comments to a topic

Remove a topic from comments

Edit / Delete topic(s)

This article is relevant for:

Officers, voters

What is topic and when should I use it?

Topic(s) are used to group comments under a specific area of work or topic of discussion to take place at a future meeting.

It is a way to organize comments to improve and ease resolution and discussion during a comment resolution meeting


Access topics from the Manage Comments Dashboard

Once topics are created, they will show in the Manage Comments Dashboard Overview. Click on Show to access the list of topics and related comments


Create new topic(s) and assign comments to a topic

Topic(s) can be managed from the Comments tab in the Manage Comments Dashboard.

In the comments tab, select the comments to be added to a topic and click on the dropdown menu Topics. Either select an existing topic or create a new one.

Note

A comment can be assigned to only one topic at a time

A topic can also be added/removed directly from a comment card.

Remove a topic from comments

To remove a topic from comments, select one or more or all comment(s). From the Topics dropdown menu click on Remove topics from (x) option

Edit or delete topic(s)

From Manage Topics select a topic and click on Edit or Delete icon

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