Reset password

Reset my password

To reset your password

1. Open https://sd.iso.org.

2. Click on I forgot my password.

3. You will get referred to the page on which you need to input the email address you have been registered with and click the Submit instructions button.

Note: If the request was made by your User administrator from the Global Directory, you will get a link to this page in a first email.

4. An email will then be sent to you with the link to the page where you can set/change your password.

The link in the email is only valid 1 hour.

Password requirements

The password must :

• be of minimum 12 characters (max. 64)
• Complexity: Must contain 1 special character, 1 uppercase, 1 lowercase and 1 digit.
• Restricted Content: No personal information; no dictionary words; no predictable patterns; no repeated characters, and cannot contain any of the ISO acronyms such as ISO, TC, SC, WG etc.
• Uniqueness: Must be a new password; Must be unique to ISO-powered applications.
• Reuse: Reusing a previous password or performing a simple transformation of a previous password is prohibited.

Please find below a list of what is meant by special characters:

• ! (exclamation mark)
• @ (at symbol)
• # (hashtag or pound symbol)
• $ (dollar sign)
• % (percent sign)
• ^ (caret or circumflex)
• & (ampersand)
• * (asterisk)
• ( (left parenthesis)
• ) (right parenthesis)
• _ (underscore)
• + (plus sign)
• { (left curly brace)
• } (right curly brace)
• [ (left square bracket)
• ] (right square bracket)
• | (vertical bar or pipe)
• \ (backslash)
• : (colon)
• ; (semicolon)
• " (double quote)
• ' (singe quote)
• < (less than)
• >(greater than)
• , (comma)
• . (period or dot)
• ? (question mark)
• / (forward slash)