Manage tags for comments

In this article...

What is a tag and when should I use it?

Access manage tags from Manage Comments Dashboard

Create tags

Edit / Delete tags

Assign tag(s) to comments

Remove assigned tag(s)

This article is relevant for:

Officers, Voters

What is a tag and when should I use it?

Tags can be assigned to comments to better filter and group comments before comment resolution

It is possible to assign one or many tag(s) to a single comment.


Access Manage tags from Manage Comments Dashboard

To manage tags, click on Tags tab or in the Comments tab, from the Add/Remove tags dropdown menu, click on Manage tags option

Create tag(s)

To create tags:

  1. Go to Tags tab
  2. Type a name for the tag in the Create tag text box
  3. Click on Add

Edit / Delete tag(s)

Click on Edit or Delete icon next to the tag

IMPORTANT

The tag will be modified or deleted on all comments being assigned to the modified/deleted tag

Assign tag(s) to comments

In the comments tag:

  1. Select one or more comment(s)
  2. Click on Add/Remove tags dropdown menu
  3. Select existing tag(s) and click on Set tags

Assign tag(s) to comments

Tags can be added / removed directly from a comment card

Remove assigned tag(s)

Assigned tag(s) can be removed from the Manage Comments Dashboard directly from the comment card.

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