Manage tags for comments
In this article...
What is a tag and when should I use it?
This article is relevant for:
Officers, Voters
What is a tag and when should I use it?
Tags can be assigned to comments to better filter and group comments before comment resolution
It is possible to assign one or many tag(s) to a single comment.
Access Manage tags from Manage Comments Dashboard
To manage tags, click on Tags tab or in the Comments tab, from the Add/Remove tags dropdown menu, click on Manage tags option
Create tag(s)
To create tags:
- Go to Tags tab
- Type a name for the tag in the Create tag text box
- Click on Add
Edit / Delete tag(s)
Click on Edit or Delete icon next to the tag
IMPORTANT
The tag will be modified or deleted on all comments being assigned to the modified/deleted tag
Assign tag(s) to comments
In the comments tag:
- Select one or more comment(s)
- Click on Add/Remove tags dropdown menu
- Select existing tag(s) and click on Set tags
Assign tag(s) to comments
Tags can be added / removed directly from a comment card
Remove assigned tag(s)
Assigned tag(s) can be removed from the Manage Comments Dashboard directly from the comment card.